Unless stated as “IN STOCK,” all items on this site are MADE TO ORDER.  For that reason, we do not offer refunds or returns. However, a refund will be given if there is an error on our part, your item arrives damaged, or the wrong item was shipped to you. 

If a refund/return has been authorized, we must receive the return within 14 days. In some cases, returning the item may not be necessary. In some cases, a refund will be made OR a replacement item will be shipped to you. 

You matter. Your business matters to us. Your order isn’t over when you make a purchase. If an issue ever arises, please contact us immediately at [email protected]. We will do our best to resolve any issue. Customer satisfaction is our Number One goal.